Booking

Privacy Policy

Pursuant to EU Regulation 2016/679 (GDPR)

This policy describes how personal data is collected and processed for guests staying at our apartments in Bardolino (VR) or using our website and online booking system.

 

1. Data Controller

The Data Controller is: Appartamenti Sara Bardolino (Emanuela Greggio)
Address: via Salvo D’Acquisto, 19 37011 Bardolino (VR)
Email: info@appartamentibardolino.it

Properties: 3 housing units.
Apartments Emanuela and Sara
CIN: IT023006C2ULF8V2IU
CIR: 023006-LOC-01356
Apartment Maurizio
CIN: IT023006C2JMSLTANV
CIR: 023006-LOC-01355

 

2. Types of Data Collected

Raccogliamo i seguenti dati per la gestione del soggiorno e del sito web:
Identification Data: Name, surname, address, identity document details (for Public Security obligations).
Contact Data: Email and phone number.
Payment Data: Managed in encrypted mode via external gateways.
Browsing Data: IP address, statistical navigation data, and technical cookies.

 

3. Purpose and Legal Basis of Processing

  1. Contract Execution: To manage your reservation and provide accommodation services.
  2. Public Security Obligations: Mandatory reporting to the Verona Police Headquarters (Alloggiati Web portal).
  3. Tax and Statistical Obligations: Collection of the Bardolino City Tax and reporting to ISTAT.
  4. Analysis: Improving website performance through anonymized aggregate data.

 

4. Data Processors and Third-Party Services

Your data is processed through the following external providers:

Booking Management: Smoobu GmbH, for receiving and managing reservations.
Institutional Compliance: myMaison S.r.l., for secure data submission to Police and ISTAT.
Online Payments: Stripe, for secure transaction management.
Statistical Analysis: Google Analytics 4 (Google Ireland Limited). Data is processed in an anonymized form.
Display Services: Google Fonts (typography) and Google Maps (interactive maps). These services may involve the transmission of your IP address to Google.
Infrastructure: The website is built with WordPress and Elementor.

 

5. Cookie Policy

Appartamenti Sara Bardolino uses Trackers. To learn more, Users may consult the Cookie Policy.

 

6. Disclosure to Public Authorities

Data will be shared with the Verona Police Headquarters, Veneto Region/ISTAT, and the Municipality of Bardolino.

 

7. Retention Period

I dati fiscali sono conservati per 10 anni. I dati per scopi di pubblica sicurezza sono conservati per il tempo strettamente necessario all’adempimento normativo. I dati statistici di navigazione sono conservati secondo i periodi di retention di Google Analytics.

 

8. Your Rights

You may exercise your rights under the GDPR (access, rectification, deletion, etc.) by contacting: info@appartamentibardolino.it

 

9. International Data Transfer

The data are stored on servers located in the European Union. Where providers (such as Google or Stripe) transfer data to the US, this is done on the basis of standard contractual clauses or adequacy decisions recognised by the European Commission.